Monday, November 16th, 2009 Posted in For Libraries | No Comments »
Ask-WA Statistics – October, 2009 Ask-WA picked up significantly in October, beating September and August in every category. Except Qwidget requests, which remained about even, percentage-wise. In numbers: Email questions received: ... Read more..Wednesday, November 4th, 2009 Posted in For Libraries, For the Public, Technology and Resources | No Comments »
Ask-WA had its television debut last Friday night on Komo News! All the video they took was from the UW, but they covered the service well, and in a ... Read more..Thursday, October 8th, 2009 Posted in For Libraries | No Comments »
Ask-WA Statistics – September, 2009 Ask-WA maintained a busy service during the month of September, and chat picked up slightly over August as schools came back into session. In numbers: Email questions ... Read more..Tuesday, October 6th, 2009 Posted in For Libraries, Training and Continuing Education | No Comments »
What: Ref22: “Using Screencasts in Virtual Reference” When: Tuesday, October 13th, 8:30 – 9:30 am PST Where: Wimba WA_TrainingRoom1 Tuesday, October 13th, we will host our very first webinar in what will ... Read more..Thursday, September 24th, 2009 Posted in For Libraries, Technology and Resources | No Comments »
Dear libraries of Washington State, Are your users on the internet? I'm willing to bet that a lot of them are. Do they use chat software to communicate? IM tools like ... Read more..Tuesday, September 22nd, 2009 Posted in For the Public, Technology and Resources | No Comments »
Your librarians will answer your questions, day or night. Have you ever had a question you couldn’t answer? Has Google left you empty-handed – or overwhelmed? Have you considered asking an ... Read more..Thursday, September 3rd, 2009 Posted in For Libraries | No Comments »
Ask-WA Statistics – August, 2009 Ask-WA maintained a busy service during the month of August, with email again outpacing chat service. In numbers: Email questions received: 3821 Chat sessions requested: 3067 Chat sessions accepted: ... Read more..Friday, August 14th, 2009 Posted in For Libraries | No Comments »
Ask-WA Statistics - July, 2009 Despite a fairly quiet academic cooperative, Ask-WA maintained a busy service during the month of July. In numbers: Email questions received: 3512 Chat sessions requested: 3238 Chat sessions ... Read more..Wednesday, July 8th, 2009 Posted in For the Public, News and Updates, Technology and Resources | No Comments »
When you think of libraries, I bet you think of books. Don’t worry, everyone does. If you’re a library power-user, you might be aware of free internet access, computer ... Read more..Thursday, May 28th, 2009 Posted in For Libraries | 1 Comment »
If QuestionPoint seems more buggy than useful to you, it may be because certain settings on your computer are causing issues. Here are a few tips that may help improve ... Read more..